Shipping Policy
Here is our shipping policy to guide you through the process:
Processing Time
Orders are processed within 1-3 business days after payment is received.Once your payment is verified and authorized, we will review your order information, process your order and prepare it for shipment as quickly as possible.Customers will receive a tracking number once the order is shipped.
Delivery Time
Estimated delivery time 7-15 days.
Delivery times depend on the shipping method and destination selected and may vary due to unforeseen circumstances such as weather conditions, carrier delays or other factors beyond our control. (Customers will be notified if any shipping issues arise with their order.)
Shipping Method
We use DHL or FedEx to ship your goods.
We charge reasonable shipping costs, and customers can view the specific shipping costs at checkout before completing their purchase.
Package Tracking
Our email will provide the tracking number and courier partner details for package delivery tracking.Visit the courier's website,enter the tracking number,and track your package.
Returns and Refunds
If you are not satisfied with your purchase, please contact us within 7 days of receiving the item for return or exchange instructions.We will refund you once we receive the returned item in its original condition.
Lost Package
In the rare case of a lost package, please contact us and we will work with the carrier to resolve the issue.
Contact Information
For any shipping-related questions or assistance, please contact us.We are committed to providing our customers with a seamless and enjoyable shopping experience. Thank you for your support of the office website!