Return Policy

Thank you for shopping with us.lf for some reason,you're not 100% satisfied with your purchase,you can return or exchange quickly and easily.Our Return Policy is designed to ensure you have a seamless experience if you need to return or exchange an item:

Eligibility

To be eligible for a return, your item must be unused, in the same condition you received it and in its original packaging.In order to complete your return or exchange,we require a receipt or proof of purchase.Please retain all original packaging (tags, boxes, etc) to facilitate exchanges.If an exchange cannot be made,a credit note will be issued.

Initiate a Return

Please contact us within 30 days of receiving your order to initiate a return or exchange.

Provide your order number, details of the item you are returning and the reason for your return.

Return Process

Once your return request is approved, we will provide you with instructions on how to return your item.Please make sure that you pakage,label, and ship the corect item,incuding allreturmn documentation for a refund.

Refunds

Once we receive the returned item and confirm that it meets our return policy criteria, a refund will be processed.

Refunds will be issued to the original form of payment used for purchase.

Refund arrival time:about 3-5 working days,but the shipping cost to send the product back to us will be paid by the customer.

Exchanges

If you would like to exchange your item for a different size, color or design, please indicate your preference when requesting a return.

Exchanges are subject to product availability.

Shipping Costs

The customer is responsible for return shipping costs unless the return is due to our error or the product is defective.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately and provide photos of the product and packaging.

We will work with you to resolve the issue as quickly as possible.

Non-Returnable Items

Our return/exchange policy is valid for 7 days.If 7 days have passed since your purchase,unfortunately we are unable to provide returns or exchanges.Sale/discounted items are not eligible for returns or exchanges.

Contact Information

If you have any questions or need assistance with your return, please contact us. We will do our best to help you make the return process as easy as possible.

We value your satisfaction and are committed to making your return or exchange experience as smooth as possible. Thank you for choosing our office products!